Support

PrayLock — help & FAQ

Common Questions

Prayer times look wrong for my location

Open Settings inside the app and check:

• Calculation Method — pick the one used in your country (e.g. ISNA for North America, Muslim World League for global, Egyptian for Egypt, Karachi for South Asia).
• Madhab — Hanafi vs. Shafi'i affects only Asr timing.
• Make sure Location Services are enabled for PrayLock in iOS Settings.

I'm not receiving prayer notifications

Open iOS Settings → Notifications → PrayLock and confirm notifications are allowed. Also check inside PrayLock's Settings that notifications are enabled for each prayer.

The Qibla arrow is pointing the wrong way

Calibrate your iPhone's compass by moving the device in a figure-8 motion. Hold the phone flat with the screen facing up. Metal objects (laptops, cars) can interfere with the compass.

How do I manage or cancel my subscription?

All subscriptions are managed by Apple:

• Open Settings on your iPhone
• Tap your name at the top
• Tap Subscriptions
• Select PrayLock to manage or cancel

How do I restore my purchases on a new device?

Open PrayLock → Settings → tap Restore Purchases. Make sure you're signed in to the same Apple ID you used for the original purchase.

I switched phones and lost my prayer streak

Prayer logs are stored on-device for privacy. We're exploring optional iCloud sync for a future update. For now, your streak resets when you change devices.

Does PrayLock work offline?

Yes — prayer times, Qibla direction, and the full Quran reader all work offline. No internet is required after the initial app download.

Feedback & Feature Requests

We're actively building PrayLock and love hearing from the community. Send ideas, bug reports, or just say salaam — islomjon.swe@gmail.com

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